We take your privacy seriously. This Privacy Statement explains how heartshglow.com (collectively referred to as “we,” “us,” or “our”) collects, uses, shares, and processes your personal information.

 

 

Personal data refers to information that can directly or indirectly identify you. It also includes anonymous data linked to information that can identify you. Data that has been irreversibly anonymized or aggregated—such that we can no longer identify you, either alone or in combination with other information—is not considered personal data.

 

 

We adhere to the principles of legality, legitimacy, and transparency. We process the minimum amount of data necessary for our intended purposes and implement technical and administrative measures to safeguard data security. We use personal data to verify accounts, monitor user activity, and enhance the safety and security of our services—including fraud detection and investigations into suspicious, illegal, or policy-violating activity. This processing is based on our legitimate interest in ensuring the safety of our products and services.

 

 

 

We collect personal information you share when you use our products/services, interact with us (e.g., creating an account, contacting us, completing an online survey, or using our help/chat tools), or make a purchase. This includes payment details (e.g., credit/debit card numbers and associated information), account authentication data, and billing, shipping, and contact details.

 

 

When you visit our websites, we may collect data about your device (e.g., type, unique identifier, operating system, browser type), IP address, usage information, diagnostic data, and location information from the devices you use to access our services. When available, we may use GPS, your IP address, and other technologies to determine your approximate location to improve our products and services.

 

 

We generally use personal data to provide, improve, and develop our products/services, communicate with you, deliver targeted ads and services, and protect our business and users.

 

 

We use personal data to enhance our offerings, including data analysis, research, and audits. This processing is rooted in our legitimate interest in delivering services and maintaining business continuity. If you enter a contest or promotion, we may use your provided data to administer the program. Additional rules may apply to these activities, so we recommend reviewing them carefully before participating.

 

 

With your prior explicit consent, we may send marketing communications about our products/services, update you on account/transaction details, and inform you of policy changes. You can opt out of marketing emails by contacting us. We may also use your data to process and respond to your inquiries. With your consent, we may share your data with third-party partners for their marketing communications, or use it to personalize your experience (on our platforms and third-party sites/apps) and measure promotional campaign effectiveness.

 

NOTE: For any use of your data requiring your explicit consent, you may withdraw that consent by contacting us.

 

 

Cookies are small text files stored on web browsers. They are widely used to store identifiers and other information across devices (computers, phones, etc.). We also use other technologies—including data stored on your browser/device, device identifiers, and related software—for similar purposes. In this Cookie Statement, all these technologies are referred to as “cookies.”

 

 

We use cookies to provide, protect, and improve our products/services—such as personalizing content, delivering and measuring ads, analyzing user behavior, and enhancing safety. Note that the specific cookies used vary based on the websites and services you access.

 

 

We share personal data with strategic partners who assist in delivering our products/services or marketing efforts. We only share data with these companies to improve our services; we will not share it with third parties for their independent marketing without your explicit consent.

 

 

 

We may share personal data with our affiliated companies. In the event of a business merger, acquisition, bankruptcy, or transfer of all/part of our operations, we may transfer your personal data to the relevant third party. We may also disclose data if we reasonably believe it is necessary to protect our rights, enforce our terms, investigate fraud, or safeguard our services/users.

 

 

We may disclose personal data as required by law, legal process, litigation, or requests from public/governmental authorities (within or outside your jurisdiction). We may also disclose data for national security, law enforcement, or public interest purposes when necessary or appropriate.

 

 

Our products/services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16 (or the applicable minimum age in your jurisdiction). If we learn we have collected such data, we will delete it promptly. Please contact us immediately if you become aware a child under 16 has provided personal data to us.

 

 

We take reasonable steps to ensure your personal data is accurate, complete, and up-to-date. You have the right to access, correct, or delete your personal data; restrict or object to its further processing; and receive your data in a structured, standard format. You may also file a complaint with the relevant data protection authority. To protect your privacy and data security, we may request additional information to verify your identity before fulfilling your request. Laws/regulations may allow us to decline certain access/ deletion requests. You may contact us to exercise your rights, and we will respond within a reasonable timeframe (in all cases, less than 30 days).

 

 

Our platforms may contain links to third-party websites, products, or services. We are not responsible for their privacy policies, practices, or content. This Privacy Statement applies solely to data collected by us. We encourage you to review third-party privacy policies before using their services.

 

 

We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access and misuse. We retain your personal data for as long as needed to fulfill the purposes outlined in this statement, unless a longer retention period is required or permitted by law.

 

 

We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our services after the effective date of revisions constitutes acceptance of the updated statement. If you do not agree, please discontinue use of our services and contact us to close your account.

 

 

If you have questions about this Privacy Statement or its implementation, please reach out to us at: honest@hearthsglow.com